Considering the current situation with the Coronavirus pandemic, having an online sales platform that reduces the need for physical contact in the car buying process could benefit customers’ confidence. However, we will have to wait and see how this pans out in the days after the 21-day country-wide lockdown ends.
After a pilot launch in Delhi NCR, Hyundai India now has announced to roll out its online purchase platform “Click to Buy” across Pan India by incorporating over 500 dealerships. This online platform will offer a seamless, convenient and safe retail experience for Customers purchasing Hyundai Cars.
All Hyundai models including the All-New CRETA and New VERNA are available on ‘Click to Buy’ website which will act as an additional sales platform for Hyundai Dealerships. The platform is connected in real-time with all the Dealerships across India for the convenience and need of new-age digital customers.
To buy a car online, the Buyer needs to go to the website and register himself. Post registering he needs to select the model, variant, color and also the nearest showroom. After this, they will get the quotation with the finance option also the option to get it delivered and the order will be placed. Buyers will also have the support service to clarify the doubts in the entire process.
To further enhance the comfort and convenience of new-age digital customers, services such as ‘Hyundai on WhatsApp’ provides updates to the customer during the entire vehicle service process, starting from online service booking to post-service feedback.
Additionally, customers can also use Hyundai Care Application to navigate through features such as Book a Service, 360° View of Car, Book a Car, Request for Test Drive, monthly offer updates and much more. With all these initiatives Hyundai has enhanced the service commitment to its Valued Customers.
Mr. SS Kim, MD & CEO, Hyundai Motor India, said, “Over the last decade, retail sales have been witness to a paradigm shift with new-age customers heavily inclined to online purchase of products. With ‘Click to Buy’, Hyundai is offering its tech-savvy customers a transparent and easy way of purchasing their favorite Hyundai cars.”
He also said, “The ‘Click to Buy’ platform will act as an additional sales channel for all our Dealerships across India thereby creating additional opportunities for remote interaction with customers and facilitation of sale even during periods when customers are unable to visit showrooms.”
Considering the current situation with the Coronavirus pandemic, having an online sales platform that reduces the need for physical contact in the car buying process could benefit customers’ confidence. However, we will have to wait and see how this pans out in the days after the 21-day country-wide lockdown ends.
It seems like to fight the losses that occurred due to the COVID-19 Pandemic, every brand is trying to attract customers with digital innovations and safety precautions. Tata has also launched its digital platform to attract digital tech-savvy customers. See This – Now you can book TATA Cars and SUVs online
Hyundai also comes with this platform to reduce hassle and the need for physical contact in the car buying process during a situation like this.
You can visit the platform- HERE
Are you planning to buy a Hyundai Car? – Leave a comment below
Also, See
2020 Hyundai Verna Bookings Open
